MembersIntel is a sibling product from Caseproof, the company behind MemberPress. Same operators, same data model, same support team — kept as a separate product so AI can move at AI’s pace, not WordPress’s release cycle.
MembersIntel ships as part of the Caseproof org. The same engineers who maintain MP’s checkout, levels, and rules are the ones building this — which is why the data model fits so cleanly.
Operators we’ve worked with for a decade are not going to be the ones we surprise with sloppy data handling. Here is what we will and won’t do, in plain English.
If a MemberPress customer hasn’t signed up for MembersIntel, we don’t use their data — not in a feature, not in what the product knows, not in marketing copy. The data lives in MemberPress, and MemberPress doesn’t share it sideways.
Each site’s data and memory are partitioned at the storage layer, and every lookup is tenant-scoped — chat for site A cannot see anything from site B. Every system action that touches your data is audit-logged.
All “learning” happens in what the product remembers about your site. No customer data, prompts, or transcripts are used to train Anthropic models, regardless of what the ToS would let us do. Same policy for Free users as Pro.
If anything learned from your site would ever help other operators, it is anonymized and human-reviewed first — and nothing is shared unless you turn sharing on. Pro accounts have it off by default.
A standard DPA for site owners is in preparation; email trust@membersintel.com to request a copy or ask about current status. Disconnect a site and everything we synced from it — members, transactions, subscriptions, engagement — is deleted immediately, along with the advisor’s business profile of that site; copies in automated backups expire within 14 days. Chat transcripts and account-level memory stay with your account so your history survives a reconnect. You can delete any chat in the app; to erase everything, delete your account by emailing trust@membersintel.com. Free-user requests are handled identically to Pro.
A standard DPA for site owners is in preparation; email trust@membersintel.com to request a copy or ask about current status. For EU data transfers, Standard Contractual Clauses are the intended mechanism; we are verifying executed coverage with each vendor and will state the confirmed position in the Privacy Notice. Every sub-processor this product uses to handle your site's data is listed below, with what it does and when we last checked. We update this list before a new one starts processing customer data.
Free for MP customers, Pro at $19.95/mo per account. Two clicks, no card on Free.